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FAQs

PRODUCTS


What do you mean by Botanical extracts?
Botanicals are ingredients that are derived from natural sources, particularly from various parts of plants, trees, flowers, fruits, vegetables, berries, bark and root.

What is the allergen information for your products?
Please always refer to the allergy advice on the label before consuming anything.

Are your products gluten free?
Yes, all of our products are entirely gluten free!

Are your products suitable for vegetarians?
Yes! All of our products are suitable for vegetarians.

Are your products suitable for Vegans?
Yes! All of our products are suitable for vegans.

Where are your products made?
All our drinks bottled in the UK. Some of the exotic ingredients are carefully sourced from specific regions of the world to bring authentic ingredients and flavours.

How long do your products last?
Please see Best Before on the label of the product. We recommend storing them away from sunlight in a dry, cool place.

I’m not happy with a product and would like to make a complaint; who should I speak to?
We take feedback and complaints very seriously. Please send as much relevant details with respect to your complaint and we will look to address these as soon as possible.


PACKAGING


Is your package recyclable?
All our cans and bottles are recyclable including the caps and lids. The cardboard box is also widely recycled.


ONLINE SHOP


How can I track my parcel?
Our standard UK delivery is 3-4 working days. When you place your order you will receive a link which will let you track your order progress.

How do I use a promo code?
If you have a promo code (lucky you!) you’ll be able to enter it at the checkout.

I want to change my order - what can I do?
Unfortunately you cannot amend your order once it has been placed.